Testimonials

P. Wellburn,  via e-mail.

Tracey,
Just a short message to cheer you up at the start of another day.
This has been the fourth or fifth time that I have used Pear Stairs and I have been particularly impressed this time.  Every person I spoke to from yourself, the design office and right down to the delivery driver have been very helpful and polite.  Any issues were dealt with swiftly and accurately and to cap it all, you delivered my stairs this morning only 6 days from receipt of the signed drawings.  I spent the day assembling them and they fit perfectly.
Please pass on my comments on to the relevant staff.

Many Thanks.
Peter Wellburn.


Tim From Tunbridge Wells.

Fao Pear Stairs Estimators & others

Many thanks for your help and co-operation in getting the replacement stairs through to me when both you and I were under considerable time pressures.

I am most satisfied with the result


Ian From Wigan.

Hi,

Just a quick note to thank you for the stairs, they were delivered in fact yesterday (Monday) and bearing in mind I was initially a little worried about placing the order with you (being so far away etc) having found your Company on the internet, I have to say I'm absolutely delighted with every aspect of your Company.

I was very impressed with the efficiency in which my enquiry was quoted, handled, pursued (when you chased us for the drawings to be returned) and of course delivered.

I have checked out the final product and confess again you've excelled in the quality of manufacture, the attention to detail and the care shown with the packaging, all around an excellent package indeed and I will certainly be singing your praises to friends, colleagues and acquaintances in future.

As an ex small businessman myself, I have to say your attention to your customer is excellent, the fact that you deliver your promise is of equally significant value to your customers and I'm sure your organisation will go from strength to strength on the back of these rare qualities.

Thanks very much once again!!!


Mike From Harrogate.

Hi,

I wanted to say a BIG THANKS to Paul (A Pear Stairs designer) for all the help he has given us with the design of the staircase.

We swapped and changed the design loads of times and Paul, you have been the most considerate and understanding person, thank you very much.  It has been a real pleasure dealing with you, nothing has been too much for you and not a word of complaint.  I certainly would not have your patience, many thanks.


Barry From Surrey.

We have ordered three flights from your Company for this block of flats we are constructing.

Our Architect had not fully thought through the stairs and it has caused Sue Jones in your design department many headaches. Sue has finally come up with workable designs and has saved our Architect's hide.

Please thank Sue for her sterling efforts and quality of service. Hopefully our next order with you will be more straightforward.

Many thanks.


David From Chesham.

Re: Stokenchurch Staircase, Bucks

N.H.B.C. PRIDE IN THE JOB AWARD

We are pleased to inform you that the above site has won an N.H.B.C. Pride in the Job award. We would like to thank you for your hard work in helping us achieve this award. Please pass our thanks onto all your workforce who were involved in the site.


Gary From Stockport.

Dear Pear Stairs,

Please find enclosed signed order form and the cheque for the staircase as per signed quotation. I would be grateful if you could supply me with a delivery date ASAP so I can organise the joiner.  As soon as you can manufacture the staircase I can take delivery.

I will check and turn round the signed drawing as soon as it arrives providing all is correct.

I must say I am impressed with the service I have received from yourselves and hope it is followed through with the delivery of a quality staircase.

Thanks for all your help over the past weeks !


Paul and Sharon From Surrey.

We recently purchased a set of double winding stairs from yourselves. We are so pleased with first your service and secondly your quality. We only wish it were possible to give you an accolade to your craft, as a person I could only be described as practical but not fully skilled. My wife and I took exactly two ordinary working days to remove the existing and replace with the new set, job is spot on and the carpet fitters whom measured the area to be carpeted said - without prompt - this is a really good stair job better than we see in brand new houses.

Yours very impressed Paul & Sharon


Mark From Dundee.

Pear Stairs,

Just a quick email to say the goods arrived yesterday. Would like to say thank you for an excellent service and for arranging delivery to suit my needs. I will certainly consider Pear Stairs if I need anything similar in future.

 


  Matthew From Farnham, Surrey.

Hello Kathryn

I would just like to say a big thank you for producing a fantastic set of stairs.

I could not have got better value or service anywhere else and will definitely be using your service again.  From approval of the design on a Friday afternoon I received the staircase the following Wednesday! INCREDIBLE!

Thanks once again
Matthew Kaye


Ian Mills, via e-mail.

Sue,

A short time ago I ordered a small set of stairs from you fr an extension that is being added to my house.  The stairs are now fitted, and it seemed only right to drop you a line to say thanks.  The stairs are quite unusual, and created a headache for a couple of suppliers contacted.  By contrast Pear Stairs provided a cleverly designed flight that fit well and look great.  When you consider they were provided amazingly quickly at a very competitive price, with courtesy, and throughout I can only say that the service provided was excellent.  I might add that the builder was similarly impressed.  Please pass my thanks to all concerned.

Best Regards,
Ian Mills.

 


Mr. Hiorns  - From Richmond, Surrey.

Thanks for your work last September.  Both stairs were a good fit and turned out well.  I'd like to ask you to quote for another, delivered ....


Christopher Thompson,  Joiner From North Yorkshire.

Just a few lines to say I was really pleased on how the staircase went together, this was my first purchase from you and was impressed with speed, completion and delivery, many thanks to all.
 


 Paul West, via e-mail.

Just a quick thank you!

Having installed stairs made by you today, just wanted to say thanks for a great product and service.

 


Arnold Park Ltd From Kent.

Re:  Staircase - 38 High Street, Tunbridge Wells.

Many thanks for your help and co-operation in getting the replacement stairs through to me when both you and I were under considerable time pressures.

 am most satisfied with the result. 

 


 

John Brandrick, via e-mail.

A couple of months ago your company provided a staircase for the above project.  The service it gave and the quality of the product was excellent. So I would like you to quote on the attached sketch for another staircase for the same project please.


Searchpart Limited From Derbyshire.

Re:  Plot 2, Church Street, Holloway.

The staircase is now fully fitted and we would like to take this opportunity of saying how pleased we are with the standard and quality of your stairs.

In addition, delivery was as promised and the stairs do represent very good value for money.

We shall shortly be in touch with regard to the staircase required for the next house on this site.


Shay Flanagan, via e-mail.

Thanks very much for the staircase its great. 

Thank you for such a quick and friendly service. 

Many thanks.


David Wilde, via e-mail.

To all concerned. 

I would like to thank all involved, sales, specification, drawing (payment!), manufacturing and delivery of my staircase.  It all went like clockwork and I was able to take them to France within 48 hours of delivery as planned.  The stair assembly was perfect and only lack of time (as always) prevented me from finishing them completely on this visit. 

Kind Regards
David

Pear Stairs Comment :  These stairs can be viewed on our staircase case studies page.