30 day Money-Back Guarantee
if you are not satisfied with the product
or
return any items you do not require
(Parts must be returned in a saleable condition, complete with original packaging)
STEP 1
Complete and print a returns form, then send it to us with your return so we know who to credit
For a returns form, click here
Return via
Or
By courier
Click the logo to find your nearest collection point
STEP 2
Go to the Collect + website and enter the requested details (we have already entered our address for you). Then pay and print out the address label.
Click here to begin
Return address:
Pear StairsMill Lane
Welshpool
Powys
SY21 7BL
We recommend the following couriers:
- Interlink Express (Under 1m, must be packed in cardboard)
- Night Freight (Over 1m, must be wrapped)
Refunds
30 Day Money Back Gaurantee
(unless made specifically to your requirements)
If you are not satisfied with the product please return all goods unused, in a saleable condition and in original packaging. All components and any free items must be included.
Faulty Goods
Please report any fault within 30 days of purchase using our online returns form.
Once the fault is investigated and agreed you can choose between:
a replacement item and refund of delivery costs or a full refund on goods and delivery.