Pear Stairs Staff
Lee Jones - Director
Lee is an organised manager leading a team of highly specialised professionals. His staff of 70 are completely focused on being the best quality manufacturers of staircases in the United Kingdom.
Helping others: Lee takes pride in Pear Stairs achieving a top reputation for excellence, so much so that many customers only deal with ourselves and have continued to do so over many years. He leads a team which has an extremely reliable parts and staircase delivery service offering exceptional value.
Loves: a wide range of sports, socialising and spending time with family.
Jamie Bocking - Office Manager
Has been employed within manufacturing and staircase production nearly all his working life.
Jamie is a brilliant office and purchasing manager and enjoys a high degree of loyalty with customers because of his product knowledge, honesty and helpfulness.
Jamie and his staff offer best value for money staircases with exceptional lead times and he never breaks a promise.
Helping others: Raises funds regularly to help run his local football club.
Loves: Playing for his local football team and supporting Manchester United.
Wendy Davies - Sales Order Processor
Is an exceptional organiser of all customer payments and Pear Stairs’ transportation. A phone call from Wendy will ensure you have your exact delivery day which means that every customer can be confident about their orders. She thrives on excellent customer feedback. She has dealt with regular Pear Stairs customers for many years. They know they can rely on her for prompt and accurate deliveries.
Dale Willis – Accounts Manager
Dale has many years of experience within the Accounts department and because of this she is responsible for the financial side of Pear Stairs which primarily includes the opening of all new accounts, both trade and private and any credit control issues, as well as assisting customers with regards to finance applications for new staircases. As you can imagine, Dale is a very busy person, but always ensures she has the time to speak to our customers should they feel the need to contact us regarding any financial issue, her high standards regarding customer care guarantees that customers will be treated with the upmost of confidentiality and care.
Helping Others: Supports her children’s school fundraising.
Loves: Her family unit and motocross.
Dan Hill – Programmer
All things technical are covered by Dan, who enjoys problem-solving. He applies web-based system knowledge to all the functions that site visitors need in a user-friendly interface.
He is the brains behind our revolutionary StairCreator, ensuring our customers can avoid waiting times and gain an instant quotation.
Helping others: Eager to please people and ensure everything is running as smoothly as possible.
Loves: Computers, Dan spends most of his spare time with them as well! He also enjoys cooking.
Andy Hughes - Staircase Design Manager
As the manager of Pear Stairs Design Team, he has been manufacturing our staircases for 25 years and is able to make any type of stairs, to nearly any shape, to suit most designs. He enjoys knowing that he can help customers find solutions to their design problems or requirements. Andy has become friends with many of our customers over the years. He holds a City and Guilds in bench joinery and is proud to head an excellent team of designers.
Helping Others: Always supportive with his extended family’s DIY needs.
Loves: Dedicated to his wife, children and Manchester United – in that order.
Julian Marsh – Technical Sales
Accurate measurements are vitally important. Without them, the staircase, or some important part of it, will not fit to perfection.
Enter Julian Marsh, whose former job as a self-employed carpenter means he knows all about taking precise measurements and making absolutely certain that the proposed staircase will fit the location. Julian goes out on site, visiting customers at their homes or businesses, advising them on the best type of design for their particular site situations. While double-checking measurements is an essential part of the job, Julian feels that meeting people as one of the public faces of Pear Stairs, discussing all the options with customers, is equally important and rewarding.
He loves to see a job well done and is proud to think that he played a vital part in it.
Helping others: Manages Churchstoke Football Club – training on Tuesdays, matches on Saturdays.
Loves: Family life; Arsenal and Shrewsbury Town Football Clubs; lawn mower racing (has won several competitions); playing pool.
Neil Pryce - Estimator
Neil is a senior member of our pricing team and has a BA Honours degree in business. He specialises in hardwood staircases and offers a high level of professionalism. Many customers like to deal directly with Neil because of his knowledge and helpfulness. He likes to stress to our customers how easy Pear Stairs staircases are to fit on-site and believes no one can beat us on our delivery times.
Helping Others: Parent Governor at his daughter's primary school.
Loves: Football, Cricket, Running and chasing his two daughters around.
Dale Roberts - Estimator
Dale is a senior member of our pricing team and has dealt with customer services throughout his working life, he strongly believes in Pear Stairs’ ethos of friendly staff and good customer relations. Dale specialises in combining standard wood components with metal and is motivated by helping customers turn their visions into reality.
Helping Others: Manages two local football teams, dedicated to keeping young kids focused on the benefits of sport.
Kathryn Taylor - Staircase Designer
Kathryn believes she is the best person at building close relationships with our customers. Her customers know how helpful she is. Kathryn is also one of our major designers. She has always held important positions of responsibility and is motivated by happy customers.
Helping Others: Raises money for the local hospice for children who have terminal illnesses.
Loves: Films & reading.
David Williams - Staircase Designer
David is one of our longest-serving employees, gaining experience and promotion, from becoming a qualified joiner to now being a key member of our design team. He has an amazing ability to enable customers to understand their drawings. David has manufactured and designed staircases all his working life and always aims to be the most friendly and helpful Pear Stairs employee.
Helping Others: Raises money for cancer charities by taking part in sponsored walks and also gives his spare time helping with The Heulwen Trust Charity.
Loves: Watching Aston Villa and spending time with his family.
Steffan Rogers - Estimator
Steffan has a sharp knowledge of woodwork that he uses to meet your visions. As Chief Morale Officer he also keeps us all perked up in the office, eager to help our clients.
Helping Others: Participates in sponsored bike rides and often helps raise money for a local football team.
Loves: Watching and playing football, woodworking projects.
Eleanor Blizard - Staircase Designer
Ellie is a very social person who keeps things running smoothly in the Pear Stairs office. Her interpersonal communication skills play a key role in her position as Staircase Designer, keeping us at top efficiency.
Helping Others: Eager to make people smile.
Loves: Reading, horror movies, and a chat with friends over a glass of wine.
Jo Hayward - Sales Administrator
As our Sales Administrator, Jo's role is to organise the measuring and fitting service for our clients' new staircases. She thrives on providing a professional and speedy response with friendly service.
Helping Others: As a caring parent of two, Jo is constantly offering support to her children, family and friends.
Loves: Travelling the world and immersing herself in other cultures.
Jasmin Hughes - Staircase Designer
Jasmin is part of the Pear Stairs design team, helping to make your dreams and ideas become a reality.
Helping others - Taking on shifts at a local pub on the weekend, socialising with the wider community.
Loves - Interior designs, city breaks, and travelling to new countries.
Hannah Thomas - Staircase Designer
Hannah prides herself on her attention to detail, approachability and creating a rapport with her customers.
Helping others - Enjoys being part of a team and helping out where she can.
Loves - Socialising, listening to music and having a boogie.
Richard Evans – Purchasing Manager
Joined the team in January 2022 having come from a manufacturing, purchasing and accounts background in the automotive and aerospace industry for over two and a half decades. Prides himself on working with suppliers to deliver good quality products on time, so that the manufacturing and web sales teams do not suffer line stops.
Helping others – Is part of a committee that runs and promotes a local pool league, helping the next generation of players to advance their skills.
Loves – Family life, playing pool and Liverpool FC.
Abbie Petch - Office Administrator
I joined in May 2022, with a strong background in customer service. I enjoy getting to know our Pear Stairs regulars and their importance to the company and making sure any new or one-time customers have the best experience with us.
Helping others - Providing customers with a high standard of service by welcoming their requests and queries.
Loves - I love walking, watching films and catching up with friends-drinks included!
Sam Witterick - Staircase Designer
Joined the Pear Stairs team in December 2022, having a background in CAD design. I pride myself on my humour and approachability, providing a welcoming environment to working life and customers.
Helping others - Enjoys putting a smile on someone's face. Also raising money for charity.
Loves - Watching football and Formula 1, playing games, and going out for a beer.
Ashley Griffiths - Staircase Designer
Joined the team in January 2023 having come from a strong background in both carpentry and retail sales. I pride myself on my attention to detail, approachability and providing customers with the best service possible.
Helping others - Eager to provide support wherever it's needed.
Loves – Keeping fit, a big car fanatic, spending time with friends, family and my cockapoo - Bella.
Shaun Blayney - Estimator
Joined the team in February 2023 with a strong background in Design and Sales, also likes to keep everyone in the office laughing.
Helping others - Enjoys supporting his friends run their local Football Team - Montgomery
Loves - Watching and playing football, and meeting up with his mates for a pint.
Pear Stairs sell a number of products to finish your staircase. Remember if you have any questions don't hesitate to phone us about your staircase finish. We are a friendly company, phone Pear Stairs on 01938 553311.