Clive McNamee - Manager

Clive has many years experience in the industry and uses this, combined with good management skills, to lead a very talented team of over 70 staff.

Clive takes pride in Pear Stairs achieving such a good reputation for excellence, that many customers will only deal with ourselves and have continued to do so over many years. He leads a team which has an extremely reliable parts and staircase delivery service offering exceptional value.

Clive’s great organisational skills and brilliant staff leave him plenty of time to discuss new business at any time, so please feel free to phone him whenever you want!

Helping others: Manages a very successful local football team.

Loves: Lifelong supporter of Burnley Football Club.

Jan Ashton

Is a senior member of our Pear Stairs Marketing Team. She has run and owned several businesses and clearly understands how customers require admirable service and trust. She has a background in management and customer service and is a real asset to the company in building a portfolio of new customers. Jan is a great communicator and loves working within such a friendly team.

Helping Others: Jan spends a lot of her time caring for her elderly mother.

Loves: Darts.

Jamie Bocking

Has been employed within manufacturing and staircase production nearly all his working life.

Jamie is a brilliant office and purchasing manager and enjoys a high degree of loyalty with customers because of his product knowledge, honesty and helpfulness.

Jamie and his staff offer best value for money staircases with exceptional lead times and he never breaks a promise.

Helping others: Raises funds regularly to help run his local football club.

Loves: Playing for his local football team and supporting Manchester United.

Mike Butcher

Mike is a staircase designer dedicated to customer service. He is qualified with merits in retail management. Mike possesses great communication skills which aids customers to understand the difficult issues. He enjoys feedback from customers about their building projects.

Helping Others: Participates in fundraising for his children’s schools.

Loves: Wolverhampton Wanderers Football Team and military history.

Wendy Davies

Is an exceptional organiser of all customer payments and Pear Stairs’ transportation. A phone call from Wendy will ensure you have your exact delivery day which means that every customer can be confident about their orders. She thrives on excellent customer feedback. She has dealt with regular Pear Stairs customers for many years. They know they can rely on her for prompt and accurate deliveries.

Helping others: As a Grandmother she spends many evenings babysitting for her extended family.

Loves: Keeping fit and holidays.

Dale Earle

Dale is responsible for the accounts of all our Pear Stairs Customers. She brings years of experience in accounts and customer service and is always on hand and happy to help customers with any account issues.

Helping Others: Supports her children’s school fundraising.

Loves: Her family unit and motor cross.

Paul Eastbury

Paul is our computer manufacturing specialist, he is a senior member of our design team and enjoys solving difficult manufacturing design issues. Paul is kept motivated by helping customers and turning their original visions into a reality. He has years of experience and is a qualified lecturer.

Helping Others: Helps family and friends with their DIY problems.

Loves: Woodworking and DIY.

Richard Evans

Is our Technical Sales Manager and has been manufacturing our 
staircases for 37 years. He is proud of his achievements in helping customers to overcome difficult building control issues. He enjoys helping customers and building up a long term relationship with them. Richard is the holder of a City and Guilds highest honour as an Advanced Bench Joiner. He is available in the design office to help customers and is totally familiar with all the building regulations for staircases. He is polite, helpful and utterly reliable.

Helping Others: Helps local people with their gardening needs.

Loves: Previous Captain of local golf club and a keen follower of Manchester United.

Andy Hughes

As the manager of Pear Stairs Design Team, he has been manufacturing our staircases for 25 years and is able to make any type of stairs, to nearly any shape, to suit most designs. He enjoys knowing that he can help customers find solutions to their design problems or requirements. Andy has become friends with many of our customers over the years. He holds a City and Guilds in bench joinery and is proud to head an excellent team of designers.

Helping Others: Always supportive with his extended family’s DIY needs.

Loves: Dedicated to his wife, children and Manchester United – in that order.

Janet Humphreys

Janet has many roles within Pear Stairs which include website sales and customer services, whilst also being a key designer within the team. She is dedicated to Pear Stairs and has a vast product knowledge which enables her to help customers with their enquiries. She is rightly very proud of the positive feed back she always receives from customers.

Helping others: Supports her local school by raising funds.

Loves: D.I.Y. and her two daughters.

Angela Jones

Angela is a key member of our marketing team and is dedicated to the growth of the company. She also often helps out in customer services due to her very friendly manor and eagerness to learn. Angela has years of experience in marketing and has been amazed at how easy her job is due to the excellent feedback from regular customers on the high quality products we sell.

Helping Others: Supports local village events & charities

Loves: Horse riding and playing football for her local league.

Sue Jones

Is in charge of our overseas customers as well as our many UK based individual customers. She has spent most of her working life in the construction industry and was project manager for a timber frame company before joining Pear Stairs. She was persuaded to join Pear Stairs because of her dedication to customers and is a great believer in strong morals and ethics within the company.

Helping Others: Formally a dedicated youth worker.

Loves: Family & Dominoes League.

Tracey Langford

Tracey has worked in sales all her working life. She has built up a dedicated loyal following of Pear Stairs customers. She believes strongly in a personal approach to sales and building long term relationships with customers.

Helping Others: Enjoys providing holistic therapies to local people who need help.

Loves: Spending time with her young son, keeping fit and project managing the building of her own property.

Neil Pryce

Neil is a senior member of our pricing team and has a BA Honours degree in business. He specialises in hardwood staircases and offers a high level of professionalism. Many customers like to deal directly with Neil because of his knowledge and helpfulness. He likes to stress to our customers how easy Pear Stairs staircases are to fit on site and believes no one can beat us on our delivery times.

Helping Others: Manages his local football team.

Loves: Playing football and is an ardent Liverpool fan.

Dale Roberts

Dale is a senior member of our pricing team and has dealt with customer services throughout his working life, he strongly believes in Pear Stairs’ ethos of friendly staff and good customer relations. Dale specialises in combining standard wood components with metal and is motivated by helping customers turn their visions into reality.

Helping Others: Manages two local football teams, dedicated to keeping young kids focused on the benefits of sport.

Loves: Football!

Kathryn Taylor

Kathryn believes she is the best person at building close relationships with our customers. Her customers know how helpful she is. Kathryn is also one of our major designers. She has always held important positions of responsibility and is motivated by happy customers.

Helping Others: Raises money for the local hospice for children who have terminal illnesses.

Loves: Films & reading.

Amanda Willday

Is our Product Development Manager. Amanda has a history in marketing management and holds a BTEC Higher National  Diploma in Business Studies. She takes great pride in knowing we obtain orders because of our service, delivery, product availability and price.

Helping Others: Amanda is the current President of her local Women’s Institute and represents at County & National levels.

Loves: The Women’s Institute.

David Williams

David is one of our longest serving employees, gaining experience and promotion, from becoming a qualified joiner to now being a key member of our design team. He has an amazing ability to enable customers to understand their drawings. David has manufactured and designed staircases all his working life and always aims to be the most friendly and helpful Pear Stairs employee.

Helping Others: Raises money for cancer charities by taking part in sponsored walks and also gives his spare time helping with The Heulwen Trust Charity.

Loves: Watching Aston Villa and spending time with his family.